Terms & Services

Terms of Service

Effective Date: 19/03/2029

Welcome to DesignLum

Welcome to DesignLum (“DesignLum”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of www.designlum.com, including all products, services, digital downloads, and content available through our website.

By accessing our website or purchasing any product from DesignLum, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to purchase products from DesignLum.

By placing an order, you confirm that you have the legal capacity to enter into this agreement.

2. Digital Products

DesignLum sells digital products only, including but not limited to:

  • Templates
  • Cliparts
  • Planners
  • Printables
  • Digital Papers
  • Graphics
  • Design Resources
  • Other downloadable creative assets

No physical products are shipped.

After successful payment, your purchased files will be made available for download through your account, email, or download page.

3. User Accounts

You may create an account to access your purchases and download history.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities that occur under your account.
  • Providing accurate and up-to-date information.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Pricing and Payments

All prices displayed on DesignLum are subject to change without prior notice.

Payments are processed securely through trusted third-party payment providers.

Your order will only be completed after successful payment authorization.

5. Product Licence

Unless otherwise stated on a product page, your purchase grants you a non-exclusive, non-transferable, revocable licence to use the purchased digital product.

You may:

  • Use purchased products for personal projects.
  • Use products in commercial projects where the end product is significantly transformed or incorporated into your own original work.
  • Print planners and templates for your own use or for use within your business, where permitted.

You may not:

  • Resell, redistribute, share, sublicense, or give away the original digital files.
  • Upload purchased files to file-sharing websites.
  • Claim our products as your own work.
  • Sell the files “as is” or with only minor modifications.
  • Use our products in any unlawful, misleading, defamatory, or offensive manner.

Certain products may include additional licence terms. Where applicable, those terms will take precedence.

6. Intellectual Property

All content on DesignLum, including but not limited to:

  • Templates
  • Cliparts
  • Graphics
  • Logos
  • Website design
  • Product previews
  • Images
  • Text
  • Icons
  • Downloads

is the intellectual property of DesignLum or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

Purchasing a product does not transfer ownership of the intellectual property.

7. Product Descriptions

We make every effort to ensure that product descriptions, previews, file formats, and compatibility information are accurate.

However, we do not guarantee that every description will be completely free from typographical errors or omissions.

We reserve the right to correct errors at any time without prior notice.

8. Downloads and File Access

Customers are responsible for downloading and safely storing their purchased files.

We recommend downloading your purchases as soon as possible after completing your order.

If you experience download issues, please contact our support team, and we will assist you.

9. Refunds

Our Return & Refund Policy forms part of these Terms.

Because our products are delivered digitally, purchases are generally non-refundable except in the circumstances outlined in our Return & Refund Policy.

Please review that policy before making a purchase.

10. Acceptable Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the operation or security of the website.
  • Use automated tools to scrape or copy website content without our written permission.

Violation of these Terms may result in suspension or termination of your access.

11. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services, including payment processors and analytics providers.

We are not responsible for the content, availability, security, or privacy practices of these third-party services.

Your use of such services is governed by their respective terms and policies.

12. Disclaimer

All products and services are provided on an “as is” and “as available” basis.

While we strive to provide high-quality digital products, we do not guarantee that:

  • the website will always be available without interruption;
  • all files will be compatible with every software application or device; or
  • the website will always be free from technical errors.

Customers are responsible for ensuring that they have the appropriate software required to use the purchased files.

13. Limitation of Liability

To the maximum extent permitted by law, DesignLum shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • the use of our website;
  • the inability to use purchased products;
  • business interruption;
  • loss of profits;
  • loss of data; or
  • any reliance placed on our products or website.

Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless DesignLum, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your misuse of our website or your breach of these Terms.

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any updates will be posted on this page together with the revised “Last Updated” date.

Your continued use of the website after changes are published constitutes your acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which DesignLum operates, without regard to conflict of law principles.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

DesignLum

Website: www.designlum.com

Email: support@designlum.com (Replace with your preferred support email.)

We are always happy to assist you.

Thank you for choosing DesignLum.

We appreciate your trust and look forward to helping you create beautiful projects with our premium templates, cliparts, planners, printables, and other creative digital resources.